Short-Term Technical Certificate - Curriculum Code 0001
The Customer Service Short Term Technical Certificate will provide participants with the knowledge and skills needed to work in a growing field and to effectively deal with the public as customers. Customer service positions are found in many areas of business including manufacturing, banking, retail stores, tourism, and hospitals. Completion of this Short-Term Technical Certificate may be applied to fulfill partial requirements in a variety of majors for the Associate of Applied Business Degree.
||Basic Formatting for Keyboarding
||Internet Research and Tools
||Microcomputer Applications I
||Principles of Salesmanship
||Applied Marketing Essentials
||College 101 ^
|Total Credit Hours: 16|
1. ^ A student must register for the orientation course when enrolling for more than six credit hours per semester or any course that would result in an accumulation of 13 or more credit hours.
Established January 1998
Revised February 2013
Effective August 2013
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