Business and Information Technology
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Check out course descriptions in Business and IT Technology. Many courses have continuing professional education units from LCCC, The Ohio Accountancy Board, Human Resources Certification Institute and more!
Supervisory Certificate – Select 20 hours or more from the following courses and take the assessment at the end of each course. Earn ILUs which are comparable to CEUs. Courses may be substituted. May also take courses individually with no ILUs.
Courses include but not limited to: Dealing with Difficult People, First Time Supervisors, HR Investigations, Time and Organizational Management, Business Etiquette, Project Management for Managers, Coaching and Performance Appraisal.
Check out our newest courses in Accounting, Business Communications, Social Media, Negotiation, IT Security, Mobile Networking, Office 2010 and much more below.
For the most up to date course dates, times, locations, fees and a Registration Form: www.lorainccc.edu/ceb. Contact: Carrie Hering, chering@lorainccc.edu or 440-366-7405.
Professional Business Skills Training
Accounting CPEs
Professional Standards and Responsibilities - Ethical Shifts: Interpretations & Actions
Set and manage ethical expectations in all aspects of your career and satisfy the Accountancy Board of Ohio's professional standards and responsibilities course requirement. Updated for 2011, this session will help you improve your understanding of how societal shifts in moral and ethical behavior are changing systems, processes, and impacting decision making in business today. Integrate ethical concepts and crosschecks into your training, auditing, tax, and financial reporting procedures. Led by Jerry Esselstein, CPA, principal, Jerry L. Esselstein Company, LLC, this course investigates resources and tools available to CPAs to maintain an ethical course and positively influence the behavior of clients and employers. Credits: 3 hours - Professional Standards - Registered with the Accountancy Board of Ohio.
Fraud Schemes: How to Detect and Prevent Them
Find out how many costly fraudulent schemes continue to succeed and more importantly, how you can recognize the red flags to avoid them. This course will provide descriptions and use real-world examples to identify how these major frauds are perpetrated and the types of cost effective controls that can be implemented by both small and large businesses and non-profit entities to identify and prevent these deceptive acts. This course qualifies for CMA and CFM. Credit: 8 hours - Accounting and Auditing - Registered with the Accountancy Board of Ohio.
Tax Updates for CPAs
This course will cover major tax updates and changes including but not limited to: individual, business, retirement, investments and estate tax provisions. We will summarize major provisions of new tax legislation, cases, and regulations. The course is a great tool for professionals and staff alike to easily bring their professional knowledge up to speed.
Phillip J. Baptiste, CPA is a partner with Cohen & Company. As a Partner in the Tax Department, Phil concentrates on providing tax and financial planning for high net worth individuals and their businesses. His special interests include estate, gift and generation skipping tax and maximizing the benefit of qualified retirement plans. Credits: 3 hours - Taxation - Registered with the Accountancy Board of Ohio.
Business Communications
Business Etiquette
Eligible for supervisory certificate
If you have ever been uncertain how to act or react in certain business situations, this course is for you. The course will include: face-to-face communications, telephone and electronic communications, making a good first impression, etiquette in groups, lunch and dinner meetings, networking essentials, developing rapport, cross cultural/cross gender interactions, dressing for success and much more. Gain the skills to feel confident in almost any business situation. 0.1 ILU's (International Learning Unit- ILU (© LERN) is an outcome based measurement of learning designed for lifelong learning activities).
Course Number: NBSD 120
Communication Skills
Making Meetings Work
Learn how to run an effective meeting and how to use email efficiently saving you valuable time in your workday. Eliminate time wasters. For full information, go to www.lorainccc.edu/trainingtime. If your organization is sending 3 or more, call 440-366-7405 for a special promotion.
Public Speaking Tips and Techniques
Become a better public speaker with great tips and learn what to say when. Reduce your fears and improve your delivery. Practice in a safe environment. For full information, go to www.lorainccc.edu/trainingtime. If your organization is sending 3 or more, call 440-366-7405 for a special promotion.
Customer Service
Customer Service - Service Plus® - for Professional Staff
Create exceptional customer service, eliminate customer defections and strengthen customer satisfaction and loyalty. For full information, go to www.lorainccc.edu/trainingtime. If your organization is sending 3 or more, call 440-366-7405 for a special promotion.
How to Develop a World Class Customer Service Program - for business owners
Develop a comprehensive, customized customer service program that will dazzle customers and drive sales. For full information, go to www.lorainccc.edu/trainingtime. If your organization is sending 3 or more, call 440-366-7405 for a special promotion.
Human Resources
HR Investigations
Eligible for supervisory certificate
This course is designed for current Human Resource professionals, those aspiring to work in HR or those who also do HR as a part of their job. Employee relations issues and litigation are a part of everyday business. You will learn how to conduct proper workplace investigations that will lead to lawsuit avoidance as well as proper documentation techniques. You will then use those skills to review, analyze, and discuss a variety of actual workplace investigation case studies. HRCI approved - 6.5 recertification credits. Materials included.
Marketing
Marketing Using a Website
Marketing over the internet can be a very powerful tool if used correctly. This non- technical course provides a simple step-by-step, low cost plan to develop an effective web site, deal with site developers, choose a host, design a visitor friendly site, drive quality traffic to your site, maintain your site and use your site to lower costs and drive sales.
Promote Your Business for Little or No Money
Promoting your business can be expensive. But small businesses with limited resources have to learn to do more with less. This course will teach you to understand how marketing and advertising work, make the right marketing decisions, get low cost and free advertising, harness the power of "third party endorsements", use strategic partnerships and utilize many more powerful ways to inexpensively get the word out about your company.
Project Management
Project Management Fundamentals for Managers
Eligible for supervisory certificate
Course provides a primer on the concepts of project management and critical success factors in project management. You will gain an in depth understanding of the five stages of every project, know what your role is in each stage, and clearly define deliverables by project stage. 0.2 ILU's (International Learning Unit- ILU (© LERN) is an outcome based measurement of learning designed for lifelong learning activities).
Real Estate
Real Estate Principles and Practices
A 40-hour course that familiarizes each student with the principles and practices of the real estate business. Topics include the study of the nature, importance, and character of land; the real estate market; financing; property ownership; stages in the real estate transaction; and appraisals, escrow, and title work. Special attention will be given to fair housing, civil rights and ethics. This course partially fulfills the Ohio Department of Real Estate's requirements to sit for the sales examination. Textbook required and can be purchased from the LCCC Bookstore.
Real Estate Law
A 40-hour course on the historical development of land ownership, its components, rights and responsibilities of ownership and estates. It includes tangible rights in realty; limitations of ownership; transfer of ownership; contracts, deeds, and mortgage realty leases and closing of title. This course partially fulfills Ohio Department of Real Estate requirements to sit for the sales examination. Textbook required and can be purchased from the LCCC Bookstore.
Real Estate Finance
A 20-hour course on the institutions, methods, instruments and procedures involved in the financing of real estate. This course includes the nature and characteristics of mortgage loans, government influence on real estate finance and the nature of the mortgage market. Course partially fulfills Ohio Department of Real Estate requirements to sit for sales examination. Textbook required and can be purchased from the LCCC Bookstore.
Real Estate Appraisal
A 20-hour course in appraisal as it applies to single and double-family dwellings. Approaches to property evaluations are covered with emphasis on market data approach and replacement cost approach. Course partially fulfills Ohio Department of Real Estate requirements to sit for sales examination. Textbook required and can be purchased from the LCCC Bookstore.
Social Media
How to Deal with Employee Misuse of Social Media at Work
What can be done when work time is being used for personal business such as face booking, texting, emailing and much more? Learn strategies that can help get the positive results to make the work environment more productive. Course has been submitted for consideration to HRCI for continuing education credit.
The Anti-Social Network - The Legal Implications of Social Media
Are your employees using social media to enhance their work and productivity or just for personal use? Learn about the potential legal challenges related to social media and the legal implications. Gain information that will help you create social media networking policies. Course has been submitted for consideration to HRCI for continuing education credit.
How to Use Social Media in Employee Hiring and Investigations
Learn the do's and don'ts of when and how to use social media regarding employment screening, the hiring process and disciplinary procedures. Learn the pitfalls and threats of online diploma fraud, employment mills, screen scraping and more. Courses have been submitted for consideration to HRCI for continuing education credit.
Workplace Training
Coaching for Success/Handling the Difficult Performance Appraisal
Eligible for supervisory certificate
Participants learn a proven coaching process to ensure they identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. They learn how coaching for success benefits individuals, strengthens work groups, and supports an organization's objectives and priorities. How do you feel about giving performance appraisals? If the answers range from "pointless exercise" to "worst nightmare," Let's T.A.L.K. will change your mind. The T.A.L.K. approach (Tell it like you see it; Ask for feedback; Lead toward a solution; Keep at it) makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Dramatic examples demonstrate techniques that help managers communicate expectations effectively and encourage top performers to do even better. 0.1 ILU's (International Learning Unit (ILU (© LERN) is an outcome based measurement of learning designed for lifelong learning activities).
Dealing with Difficult People
Eligible for supervisory certificate
This seminar provides strategies for getting results with the hard to handle people in your life. Participants will be able to identify aggressive types as well as complainers, those people who say yes but then don't follow through on commitments, and the ones who "clam up" or become overly negative and analytical. They'll learn the action steps for the skillful handling of all the most difficult people commonly found in the workplace. Understand your personal communication style and how to deal with other communication styles. Everybody is somebody's difficult person. Gain the confidence necessary to handle yourself in uncomfortable situations. 0.2 ILU's (International Learning Unit- ILU (© LERN) is an outcome based measurement of learning designed for lifelong learning activities).
First-Time Supervisors Workshop
Eligible for supervisory certificate
Leaders will quickly and effectively achieve results in their new role; focus their time and efforts on high-priority tasks; effectively lead teams to contribute to the organization's business strategies; achieve results through others by building strong relationships with team members. Learn how to answer to higher-ups and delegate. Learn how to adjust to your new role and effectively supervise your former peers. 0.2 ILU's (International Learning Unit- ILU (© LERN) is an outcome based measurement of learning designed for lifelong learning activities).
Gender Differences and Negotiation
Men and women often negotiate in very different ways. Review the differences men and women bring to the negotiation table and how we can use our varied approaches to gain what we want and need in the workplace. Course has been submitted for HRCI credit.
Generational Differences and Negotiation
Traditionalists, Baby Boomers, Generation X'ers and Millennials, generally speaking, have different approaches to negotiation. Learn the differences between generations and how to negotiate better with each one. Course has been submitted for HRCI credit.
Negotiating Basics
We negotiate to get things we want and to get rid of what we don't want. We will lay the ground work and look at the impact negotiating has on our lives. We will discuss 7 basic steps that will help you negotiate for success. Course has been submitted for HRCI credit.
Time and Organizational Management
Eligible for supervisory certificate
Learn to make the most efficient use of your time by prioritizing, focusing, and delegating. Identify your biggest time wasters; learn to deal with procrastination, interruptions, frustration, increased work load, disorganized people, and get things done more efficiently. Learn how communication can help you save time and produce effective to-do lists. Discover techniques and tips to manage the clutter in your life including organizing your space, handling paperwork, and cleaning up current messes. Organize your e-mail and learn about your most effective "clutter busting tool." 0.2 ILU's (International Learning Unit- ILU (© LERN) is an outcome based measurement of learning designed for lifelong learning activities).
For the most up to date course dates, times, locations, fees and a Registration Form: www.lorainccc.edu/ceb. Contact: Carrie Hering, chering@lorainccc.edu or 440-366-7405.
Computer/IT Training
Business Software
QuickBooks Pro
Learn the fundamentals of using QuickBooks 2010 to track the finances of a small business. Understand how to set up a new company, manage bank account transactions, maintain customer, job, and vendor information, manage inventory, generate reports, and use the Company Snapshot window. Students will also create invoices and credit memos, add custom fields, set up budgets, and learn how to protect and back up their data. Purchase the following book at the LCCC Bookstore or order online: QuickBooks 2010, Student Manual with Data. Students are encouraged to bring a flash drive.
Microsoft Office 2007
Access 2007 Basic
Learn to use Access most effectively at work or home! Learn the following: Design and create databases, work with tables, fields, and records, data entry rules and create basic queries, forms, and reports. Textbook required: Microsoft Office Access 2007: Basic. Purchase your book at the LCCC Bookstore or online prior to class. Students are encouraged to bring a flash drive.
Access 2007 Intermediate
Access Intermediate continues with the following: relational databases; work with Lookup fields and subdatasheets; create complex queries; advanced form design; create charts and reports; use PivotTables and PivotCharts. Textbook required: Microsoft Office Access 2007: Intermediate. Purchase your book at the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive.
Excel 2007 Basic
Learn to use Excel most effectively at work or home! Learn the following: enter and edit data; use functions; format and modify worksheets; create charts; manage large workbooks. Textbook required: Microsoft Office Excel 2007: Basic. Purchase your book from the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive.
Excel 2007 Intermediate
Excel Intermediate continues with the following: advanced formatting; create outlines and subtotals; cell and range names; work with lists and tables; web and Internet features; create templates and work with multiple worksheets and workbooks; advanced charting and more. Textbook required: Microsoft Office Excel 2007: Intermediate. Purchase your book at the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive.
PowerPoint 2007 Basic
Learn to use PowerPoint most effectively at work or home! Learn the following: create and edit a presentation; create a presentation with graphics, WordArt, tables, charts, and diagrams; format slides. Textbook required: Microsoft Office PowerPoint 2007: Basic. Purchase your book from the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive.
PowerPoint 2007 Advanced
Learn how to customize PowerPoint by modifying the Quick Access Toolbar and creating macros. Learn how to apply themes and templates; work with SmartArt graphics and tables; add multimedia content and interactive elements to slides. Also, learn about presentation distribution options including PDF and HTML and how to integrate PowerPoint with Word and Excel. Textbook required: Microsoft Office PowerPoint 2007: Advanced. Purchase your book from the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive.
Microsoft Office 2010
Office 2010 New Features
With Office 2010, Microsoft has improved the Ribbon interface introduced in Office 2007. Get up to speed on the major new features and enhancements, whether you're upgrading from Office 2007 or Office 2003. Locate the new File tab and Backstage View, along with the Quick Access toolbar, Mini toolbar, and Live Preview. Learn about Word's new Navigation panel, PowerPoint's new Broadcast Slide Show feature, Excel's new tools for filtering PivotTable and PivotChart data, Outlook's Quick Steps, and Access's Data Type gallery and Attachment fields. The Top Productivity Tips and Solutions will help you get the most out of this version of Office. Included in the course will be the Office 2010 New features Course Card.
Excel 2010 Basic
Course begins with an introduction to spreadsheet terminology and Excel's window components. Learn how to use the Help system and navigate worksheets and workbooks. Enter and edit text, values, formulas, and pictures, and save workbooks in various formats. Also move and copy data, learn about absolute and relative references, and work with ranges, rows, and columns. This course also covers simple functions, basic formatting techniques, and printing. Finally, students will create and modify charts, and learn how to manage large workbooks.
Textbook required: Microsoft Office Excel 2010: Basic. Purchase your book from the LCCC Bookstore on campus or online prior to class. Course manual comes with CertBlaster exam prep software (download). Students are encouraged to bring a flash drive.
PowerPoint 2010 Basic
Course begins with an introduction to PowerPoint's window components and Help system. Learn to create, save, and rearrange presentations. Format text, use drawing objects, work with graphics, and insert tables and charts. Use templates and themes, slide masters, and transition effects as well as proof, run, and print presentations. Textbook required: Microsoft Office PowerPoint 2010: Basic. Purchase your book from the LCCC Bookstore on campus or online prior to class. Course manual comes with CertBlaster exam prep software (download). Students are encouraged to bring a flash drive.
Word 2010 Basic
Course begins with an introduction to Word's window components. Learn how to use the Help system and navigate documents. Enter and edit text, create and save documents, and learn how to enhance the appearance of a document by using various formatting options. Also create tables, insert headers and footers, proof and print documents, and insert graphics. Textbook required: Microsoft Office Word 2010: Basic. Purchase your book from the LCCC Bookstore on campus or online prior to class. Course manual comes with CertBlaster exam prep software (download). Students are encouraged to bring a flash drive.
Microsoft Office 2007 Hot Topics
Excel Basic Hot Topics
Walk away with hands-on experience creating a basic Excel 2007 worksheet including creating a basic table, formatting cells and setting up basic formulas. Work with large worksheets including viewing and printing. Also, learn the new features of Excel 2010. Gain Tips and Tricks so you can get to your features fast for maximum productivity. Each course comes with a Certificate of Completion, Course Card and a CertBlaster practice test to prepare for the 70-602 Microsoft Application Specialist exam. Please bring a flash drive if you would like to save your work.
Excel Hot Topics - Beyond the Basics
Using Excel 2007, gain valuable tools including creating tables and charts to create professional finished documents. Gain working knowledge using Pivot tables to help you generate insightful reports. Manipulate imported data and work with templates and macros. Gain Tips and Tricks for maximum productivity. Each course comes with a Certificate of Completion, Course Card and a CertBlaster practice test to prepare for the 70-602 Microsoft Application Specialist exam. Please bring a flash drive if you would like to save your work.
PowerPoint Hot Topics
Using PowerPoint 2007, create an effective presentation. Use Motion Path Animation. Insert Tables, Charts and SmartArt Graphics. Import/Export an Outline from Microsoft Word. Gain Tips & Shortcuts to efficiently navigate within PowerPoint. Each course comes with a Certificate of Completion, Course Card and a CertBlaster practice test to prepare for the 70-603 Microsoft Application Specialist exam. Please bring a flash drive if you would like to save your work.
Word Basic Hot Topics
Using Word 2007, walk away with hands-on experience creating a basic word document using features such as editing text, setting up tabs, inserting headers, and setting up a quick style for maximum ease of document creation and manipulation. Create, find and save documents. Get to all of the features fast including tabs and toolbar. Gain Tips and Tricks for maximum productivity. Each course comes with a Certificate of Completion, Course Card and a CertBlaster practice test to prepare for the 70-601 Microsoft Application Specialist exam. Please bring a flash drive if you would like to save your work.
Word Hot Topics - Beyond the Basics
Using Word 2007, learn how to create more comprehensive documents inserting hyperlinks, working with tables, and creating a document from a template. Format text into columns, insert section breaks, and use document reviewing features. Learn mail merge. Gain Tips and Tricks for maximum productivity. Each course comes with a Certificate of Completion, Course Card and a CertBlaster practice test to prepare for the 70-601 Microsoft Application Specialist exam. Please bring a flash drive if you would like to save your work.
Mobile Applications
4G LTE (Long Term Evolution Seminar)
Long Term Evolution (LTE), is the latest standard in the mobile network technology tree that previously realized the GSM/EDGE and UMTS/HSxPA network technologies. The LTE specification provides downlink peak rates of at least 100 Mbps, an uplink of at least 50 Mbps and RAN round-trip times of less than 10 ms. Seminar will cover the following: LTE technology including Femtocells, LTE Markets Enterprise, Consumer, Telematics,1st responder and DoD. Also, end user devices such as iphones, droids and other end user equipment. Highlights of new LTE-Advanced standard will be presented. For full information, go to www.lorainccc.edu/trainingtime. If your organization is sending 3 or more, call 440-366-7405 for a special promotion. Attendees must be professionals in the Networking field. This seminar is not for the beginner or those who have a casual interest in networking.
Programming
Programming Fundamentals with VBA
This introductory level class will explore the fundamentals of application development and programming using Visual Basic for Applications (VBA). VBA is the most available programming language that exists as it is included with, and runs under Microsoft Office applications. Students will be introduced to basic syntax and the common building blocks of programming including variable declaration, working with procedures, using the macro recorder for writing code, error handling and automation. This class will help students become familiar with the programming environment, help them begin to understand how to automate some of their daily work processes, and give them a foundation for migrating to higher level programming classes such as VB.Net. Prerequisite: Moderate work experience with Excel and Word.
Security
Fundamentals of PC Security
Targeted toward small and medium sized businesses, secure your organization’s computers and learn how to get your computer systems running at peak efficiency. For full information, go to www.lorainccc.edu/trainingtime. If your organization is sending 3 or more, call 440-366-7405 for a special promotion.
Introduction to IPv6
Students will learn the features of the IPv6 protocol and deployment considerations to coexist with IPv4. Focus will be on understanding how the protocol differs from IPv4 and new security issues that could be exploited in IPv6. A hands-on lab will demonstrate the configuration elements of routers, Windows and Linux host computers. For full information, go to www.lorainccc.edu/trainingtime. If your organization is sending 3 or more, call 440-366-7405 for a special promotion.
For the most up to date course dates, times, locations, fees and a Registration Form: www.lorainccc.edu/ceb. Contact: Carrie Hering- chering@lorainccc.edu or 440-366-7405.