Rental Payment Policies and Procedures

New clients have the following payment options available: 

1. Provide LCCC with a completed LCCC Credit Reference Form that is satisfactory to the college.  Forms may be obtained by calling the conference center at 440-366-4100 or 800-995-5222 Ext. 4100.
    

2. Provide LCCC with a credit card number to be charged the day after the event, or the day after the rental bill has remained unpaid for more than 30 days, said option to be selected by the client and included in the rental contract.
    

3. Provide LCCC with an authorized purchase order.
    

4. Prepay the entire estimated facility, personnel, technology, equipment, and food service amount at least 16 days prior to the event.  If the final bill is more than the estimated amount, an additional bill will be sent.  If the final bill is less than the estimated amount, a refund will be sent within 30 days.  Personal checks are not accepted.  Only institutional, business, and cashiers checks are accepted.  

Previous and current clients that have not paid their bill within 90 days have the following payment options available:

1. Provide LCCC with a credit card number to be charged the day after the event.  The amount charged will be the estimated facility, personnel, technology, equipment, and food service reserved for the event.  If the final bill is more than the estimated amount, an additional credit card charge will be made.  If the final bill is less than the estimated amount, a credit will be made to the credit card within 30 days.
    

2. Provide LCCC with an authorized purchase order.
    

3. Prepay the entire estimated facility, personnel, technology, equipment, and food service amount at least 16 days prior to the event.  If the final bill is more than the estimated amount, an additional bill will be sent.  If the final bill is less than the estimated amount, a refund will be sent within 30 days.  Personal checks are not accepted.  Only institutional, business, and cashiers checks are accepted.

Cancellation Policies and Procedures

1. Clients that cancel their event 16 or more days prior to their event pay no cancellation fee.
    

2. Clients that cancel their event 8-15 days prior to their event pay a 10% cancellation fee.
    

3. Clients that cancel their event 3-7 days prior to their event pay a 25% cancellation fee.
    

4. Clients that cancel their event 2 days or less prior to their event pay a 50% cancellation fee.
    

5. The number of days prior to the event includes weekends and holidays.  Each day of a multiple consecutive day event will be treated as a separate single day event.  Cancellations received by voice mail or email will be calculated from the time and date recorded on the message.
    

6. The cancellation fee percent is based on the total facility and estimated personnel contracted.
    

7. Subcontracted technology equipment and services that cannot be cancelled will be paid in full regardless of when the cancellation took place.
    

8. Food service is not included in this cancellation policy since it has its own cancellation policy.
    

9. None of the cancellation fee may be applied to any future rental.
    

10. Clients with unpaid cancellation fees may not rent Stocker Center or Spitzer Center facilities until their fee is paid in full.
     

11. If a contract includes a discount, the cancellation fee percent is based on the full value of the facility and personnel costs, and not just on the discounted portion.