Appeal Procedure for Transfer of Credit
Lorain County Community College desires to resolve student inquiries in an expeditious, fair and amicable manner.
If a student believes that his or her credit was not transferred properly, he or she is encouraged to discuss the situation informally with the Transfer Center personnel. If the inquiry is resolved by the parties, the matter is deemed closed.
If the inquiry is not resolved at this level, the student may request an appeal by the Dean of Enrollment, Financial and Career Services.
The Dean of Enrollment Services may choose to convene the parties and all necessary documentation (transcripts, etc.) involved in an effort to resolve the appeal during the informal process. The Dean of Enrollment, Financial and Career Services must provide a written response to the student and the Transfer Center personnel within seven (7) business days of the meeting. If the appeal is not resolved at this level the student may initiate the formal written appeal procedure.
The formal appeal procedure begins when a written appeal is submitted to the Provost/Vice President for Learner Services by the student. The statement of appeal should be post-marked by or received by the Office of the Provost/Vice President within ten (10) business days of the date of the letter from the Dean of Enrollment, Financial and Career Services. The Provost/Vice President will review the appeal, may choose to meet with the student and/or other parties as applicable, and respond in writing to all parties concerning the disposition of the appeal within ten (10) business days.
Final Review - Should the student desire to request a final review of the decision of the Provost/Vice President, the student may submit a signed statement of appeal within ten (10) business days of the date of the letter from the Provost/Vice President to the President. The President will review the appeal, may choose to meet with the student, and/or other parties as appropriate, and respond in writing to all parties concerning the final review within ten (10) business days.
Note: Lorain County Community College may be required to share information concerning complaints with the North Central Association of Colleges and Schools and/or other accrediting bodies; however, individual anonymity will be assured.