Internet Explorer 7.0 and 8.0 and 9.0
1. Set Your Browser Cache
a. Steps for setting your browser’s cache:
i. Click Tools then choose Internet Options
ii. In the Internet Options screen, select the tab labeled General
iii. Under Browsing History, select Settings
iv. In the Settings screen, select the Every Time I Visit the Webpage option
v. Click OK. The Internet Options screen reappears
vi. Click OK
2. Enable Cookies – Many security software and firewall programs prevent
cookies from being accepted on your computer. You need to set your security
software to Accept or Enable cookies for ANGEL to work properly.
a. Steps to enable Cookies on your browser:
i. Click Tools then choose Internet Options
ii. In the Internet Options screen, select the tab labeled Privacy
iii. Move the slider up or down to select a Low or Medium setting
iv. Click OK
3. Enable Java
a. Steps to enable Java:
i. Click Tools then choose Internet Options
ii. In the Internet Options screen, select the tab labeled Security
iii. Click the Custom Level button
iv. In the Security Settings screen, scroll down to Java Permissions and choose
either Low, Medium or High safety
v. Click OK.
vi. The Internet Options screen reappears. Click OK
4. Enable Javascript
a. Steps to enable Javascript: (Please Note: Java and Javascript are two completely
different items)
i. Click Tools then choose Internet Options
ii. In the Internet Options screen, select the tab labeled Security
iii. Click the Custom Level button
iv. In the Security Settings screen, scroll down to Scripting/Active Scripting
(close to the bottom) and Click Enable
v. Scroll down to Scripting Java Applets and Click Enable
vi. Click OK
vii. In the Internet Options screen, Click OK
5. ANGEL'S Secure Browser
a. When viewing ANGEL, sometimes a security warning will pop up making a reference
to secure items. Depending on which browser you are using, THERE ARE TWO
DIFFERENT ANSWERS!!!
i. In Internet Explorer Version 7.0, the security box will ask if you want to display
secure and non-secure items.
1. Click Yes
2. If you mistakenly hit No, then the video will not play and you must exit the
course and return to the course in order to select the correct option
ii. In Internet Explorer 8.0 and 9.0, the security box will ask if you only want to
display non-secure items.
1. Click No
2. If you mistakenly hit Yes, then the video will not be shown and you must exit
the course, then return to it in order to select the correct option
b. In order to make your computer remember the answer to the security question,
follow these instructions:
i. Click Tools
ii. On the Tools drop-down menu click Internet Options
iii. In the Internet Options screen, click on the tab labeled Security
iv. In this tab, click on the Custom Level button
v. About halfway down, you will see a tab that says Miscellaneous
1. Under this tab, you will find an option that says Display Mixed Content
a. There should be three bubble-type selections that can be made.
Click on Allow
b. Click OK. The Internet Options screen reappears
c. Click OK
6. Compatibility View
a. On occasion, those who view ANGEL using Internet Explorer 8.0 or 9.0 may not
have the full functionality of ANGEL. In this case, switch Internet Explorer 8.0or 9.0
to Compatibility View.
b. To put IE 8.0 or IE 9.0in Compatibility view, there are two options:
i. Click Tools
1. Halfway down the Tools menu, you will see an option labeled
Compatibility View. Click on that option.
ii. Look next to the URL bar. There should be a button with a page that looks
like it is being ripped in half. That is the Compatibility View button. Click on it.
7. Pop-up Blocker. Pop-up Blockers should either be set to off,
or set to allow pop-ups for ANGEL
a. Steps to check pop-up blocker options in Internet Explorer:
i. Click Tools in either the Menu Bar or on the right side
of your Internet Explorer Browser
ii. Hold the mouse over the Pop-up Blocker option
iii. Click the option that says Turn Off Pop-up Blockers
should either be set to off, or set to allow pop-ups for ANGEL
a. Steps to check pop-up blocker options in Internet Explorer:
i. Click Tools in either the Menu Bar or on the right side
of your Internet Explorer Browser
ii. Hold the mouse over the Pop-up Blocker option
iii. Click the option that says Turn Off Pop-up Blocker
Disable Pop-Up Blockers
Pop-up blockers WILL stop certain items in ANGEL from not being displayed (taking tests, adding attachments to drop-boxes or email, using the HTML Editor to add images, etc.)
Pop-up blockers work in the background while you browse the Internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent ANGEL from performing properly.
The list of software with pop-up blocking capability grows constantly, so it is impossible to give comprehensive instructions that will work for all programs all the time. Here are some tips that may help.
Pop-up blocking functions are included in some anti-virus, Internet security, personal firewall, and browser programs. Disable the relevant setting in the program.
To disable pop-up blockers for ANGEL:
Launch your browser. On the menu bar click View -> Toolbars. Any browser toolbars (AOL, Google, MSN, etc.) should be listed there. A check mark beside a toolbar name means that controls for the toolbar are visible in your browser. If a toolbar is not visible, click beside the toolbar name to make it visible.
Click here for a list of popular programs with pop-up blocking capability, along with tips for managing them from your toolbars. If you clicked View->Toolbars and no toolbars were listed, click Tools on your browser menu bar. If you see Pop-up blocker listed look for the sub-menu to turn it on or turn off.