LCCC Voice Mail System Instructions

To set-up your new voicemail box:

From your campus phone:

• Dial 4000 or Press Message Key
• Enter password – 12345#(this is the temporary password)
• Follow the prompts thru the enrollment process. (The enrollment is a TUTORIAL)

If you have a VIRTUAL mailbox (an extension not associated with a phone or a line appearance on a shared phone), please follow the steps below:

• Dial 4000 or Press Message Key
• Press *
• Dial your VIRTUAL extension number and press #
• Enter password -12345# (this is the temporary password)
• Follow the prompts thru the enrollment process.

From Off-Campus

• Dial 366-4000 – You will hear “Hello, NEAXMail messaging system……”
• OR 1-800-995-5222 for the Automated Attendant
• Press * - You will hear “Please enter your ID followed by #.....”
• Dial your extension number (that is your ID number) then press #
• Enter password 12345 (this is the temporary password)
• Follow the prompts thru the enrollment process

The greeting you record during the enrollment process is the Standard Greeting and the greeting that callers will hear when they reach your voice mailbox. Busy conditional greetings can also be recorded on this system. This is the greeting callers will hear when you are on your phone.

To record a Busy Greeting:

• Dial 4000 or Press Message Key
• Enter your password
• Press 4 (Set Up Options) 
• Press 1 (Greetings and Transfers)
• Press 1 To change greetings (System will play existing standard greeting)
• Press 3 To edit other greetings
• Press 4 (Busy Greetings)
• Follow prompts to record.

To record an Alternate Greeting:

• Dial 4000 or Press Message Key
• Enter your password
• Press 4 (Set Up Options)
• Press 1 (Greetings and Transfers)
• Press 1 To change greeting
• Press 3 To edit other greetings
• Press 3 (Alternate Greetings)
• Follow prompts to record.