Short-Term Technical Certificate - Curriculum Code 0001
The Customer Service Short Term Technical Certificate will provide participants with the knowledge and skills needed to work in a growing field and to effectively deal with the public as customers. Customer service positions are found in many areas of business including manufacturing, banking, retail stores, tourism, and hospitals. Completion of this Short-Term Technical Certificate may be applied to fulfill partial requirements in a variety of majors for the Associate of Applied Business Degree.
For more information about this certificate, please contact Maria McConnell at 440-366-7404 or firstname.lastname@example.org.
Career information for this program
||Microcomputer Applications I
||Principles of Salesmanship
||Applied Marketing Essentials
||Social Medial Marketing
||College 101 ^
|Total Credit Hours: 16|
1. ^ A student must register for the orientation course when enrolling for more than six credit hours per semester or any course that would result in an accumulation of 13 or more credit hours.
Established January 1998
Revised January 2016
Effective May 2016
Click here to view Gainful Employment data for this program.