Medical Assisting (Certificate program)

Description: The Medical Assisting Program provides its students with an orientation to the medical field as an assistant to the physician. Students are introduced to procedures in medical examination, use of laboratory equipment, office business procedures used in health care facilities. Upon completion of the first two semesters of the accredited program, students are eligible to take the certification examination of the American Association of Medical Assistants. Those wishing to continue their education may complete all courses for the Associate of Applied Science degree.

Medical Assisting Program Outcomes	Program Measurements Used	Results	Comparison Data	Continuous Improvement
1. Perform Basic Administrative Medical Assisting Functions.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
2. Perform Bookkeeping Functions.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
2. Perform Bookkeeping Functions.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
3. Process Insurance Claims.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
3. Process Insurance Claims.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
4. Perform Fundamental Clinical Procedures.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
4. Perform Fundamental Clinical Procedures.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
5. Perform Specimen Collection.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
5. Perform Specimen Collection.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
6. Perform Diagnostic Testing.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
6. Perform Diagnostic Testing.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
7. Perform Patient Care.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
7. Perform Patient Care.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
8. Utilize Professional Communications.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
8. Utilize Professional Communications.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
9. Apply Legal Concepts.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
9. Apply Legal Concepts.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
10. Communicate Patient Instructions.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
10. Communicate Patient Instructions.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
11. Perform Operational Functions.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
11. Perform Operational Functions.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time
12. Demonstrate Professionalism.	Clinical Evaluation of Competency	100% competency for program graduates	LCCC Benchmark level of 100%	No intervention needed at this time
12. Demonstrate Professionalism.	Employer Survey	100% of employers rated skills at or above expectations	LCCC Benchmark level of 90%	No intervention needed at this time

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Medical Assisting (Certificate program)

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