Phlebotomy

Phlebotomy (certificate program)

  • Description: The phlebotomist performs venipuncture and micro skin punctures, obtaining blood specimens from patients for the purpose of testing and analysis. The graduate of the program is prepared for employment in hospitals, clinics, private laboratories, and physician office laboratories.
Phlebotomy Program Outcomes        
Program Measurements UsedResults
Comparison DataContinuous Improvement
1. Use oral and written medical communication.
Competency testing using American Physical Therapy Association Clinical Performance Instrument100% competency for program graduates
LCCC Benchmark level of 100%
 No intervention needed at this time
Employer Survey
100% Satisfaction
LCCC Benchmark level of 90%No intervention needed at this time
2. Demonstrate knowledge of human body structure, function, and pathology.
Employer Survey
100% Satisfaction
LCCC Benchmark level of 90%No intervention needed at this time
3. Perform basic clinical laboratory mathematical functions.
Laboratory Evaluation of Competency
100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
4. Perform venipuncture and micro skin puncture procedures skillfully.
Clinical Evaluation of Competency100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
Employer Survey
100% Satisfaction
LCCC Benchmark level of 90%No intervention needed at this time
5. Maintain and evaluate patient sample integrity.
Laboratory Evaluation of Competency100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
6. Respect and maintain strict patient confidentiality.
Clinical Evaluation of Competency100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
7. Demonstrate a professional attitude in appearance, work ethic, and laboratory safety.
Clinical Evaluation of Competency100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
Employer Survey
100% Satisfaction
LCCC Benchmark level of 90%
No intervention needed at this time
8. Keep accurate records, and transmit reports clearly and completely.
Clinical Evaluation of Competency
100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
9. Participate in continuing education and in-service programs.
Graduate Survey
100% Satisfaction
LCCC Benchmark level of 90%No intervention needed at this time
10. Remain flexible and adaptable to change that occur daily in the clinical laboratory setting.
Clinical Evaluation of Competency100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
11. Demonstrate knowledge and skills relating to quality assurance procedures.
Clinical Evaluation of Competency100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
12. Perform basic inter-department laboratory procedures.
Laboratory Evaluation of Competency100% competency for program graduates
LCCC Benchmark level of 100%
No intervention needed at this time
13. Successfully pass a National Certification Exam (ASCP or NCA) in Phlebotomy.
2006 Phlebotomy National Certification Exam
100% passage rate
National passage rate:  86%
No intervention needed at this time

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