Phlebotomy Program Outcomes
| Program Measurements Used | Results
| Comparison Data | Continuous Improvement |
1. Use oral and written medical communication.
| Competency testing using American Physical Therapy Association Clinical Performance Instrument | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time |
Employer Survey
| 100% Satisfaction
| LCCC Benchmark level of 90% | No intervention needed at this time
|
2. Demonstrate knowledge of human body structure, function, and pathology.
| Employer Survey
| 100% Satisfaction
| LCCC Benchmark level of 90% | No intervention needed at this time
|
3. Perform basic clinical laboratory mathematical functions.
| Laboratory Evaluation of Competency
| 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
4. Perform venipuncture and micro skin puncture procedures skillfully.
| Clinical Evaluation of Competency | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
Employer Survey
| 100% Satisfaction
| LCCC Benchmark level of 90% | No intervention needed at this time
|
5. Maintain and evaluate patient sample integrity.
| Laboratory Evaluation of Competency | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
6. Respect and maintain strict patient confidentiality.
| Clinical Evaluation of Competency | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
7. Demonstrate a professional attitude in appearance, work ethic, and laboratory safety.
| Clinical Evaluation of Competency | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
Employer Survey
| 100% Satisfaction
| LCCC Benchmark level of 90%
| No intervention needed at this time
|
8. Keep accurate records, and transmit reports clearly and completely.
| Clinical Evaluation of Competency
| 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
9. Participate in continuing education and in-service programs.
| Graduate Survey
| 100% Satisfaction
| LCCC Benchmark level of 90% | No intervention needed at this time
|
10. Remain flexible and adaptable to change that occur daily in the clinical laboratory setting.
| Clinical Evaluation of Competency | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
11. Demonstrate knowledge and skills relating to quality assurance procedures.
| Clinical Evaluation of Competency | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
12. Perform basic inter-department laboratory procedures.
| Laboratory Evaluation of Competency | 100% competency for program graduates
| LCCC Benchmark level of 100%
| No intervention needed at this time
|
13. Successfully pass a National Certification Exam (ASCP or NCA) in Phlebotomy.
| 2006 Phlebotomy National Certification Exam
| 100% passage rate
| National passage rate: 86%
| No intervention needed at this time
|