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Hospitality and Tourism Management

Hospitality and Tourism Management

  • Description: As our world expands globally, the tourism industry remains one of the largest industries in the United States. To meet the demand for trained professionals in this exciting and fast-paced field, Lorain County Community College offers a two-year associate of applied business degree with a major in tourism. A travel industry focus and hospitality industry focus are offered, providing students with the training and skills needed in each of these areas. The program emphasizes customer service, marketing and international and cultural diversity. Two versions of the program are available: Hospitality and Travel Industry.
     
Tourism Program Outcomes
Program Measurements UsedResultsComparison DataContinuous Improvement

1.  Prepare to take exams for professional certification from several organizations

Travel Institute TAP and TCP; Educational Institute of the American Hotel and Lodging Association; ServSafeData being compiledComparison data not availableTo be determined

2.  Obtain knowledge and skills; demonstrate professional image and strong work ethics necessary to secure minimally an entry level position in the Tourism industry

Employer surveysData being compiledBenchmark level - 90%To be determined

3.  Utilize critical thinking and problem solving to develop a framework for global awareness and increasing an understanding of cultural diversity among colleagues, customers and suppliers.

Rubric analysis of term papers and projectsData being compiledBenchmark being determinedTo be determined

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