Awarded October, 2017

BIKE Award Recipients, October, 2017

Cynthia Arredondo

Enrollment, Financial and Career Services

Cynthia goes above and beyond for her students on a regular basis. She has picked up her students from their homes and taken them to their scheduled appointments at the college. If it wasn’t for her, the students may not have been able to schedule courses, attend important meetings, and succeed.

-nominated by Whitney Hougland

Fred Bell

Enrollment, Financial and Career Services

Fred from the Enrollment Service department helped me return to the college after years of working full-time. Before I came in for a walk-in session with him, he corresponded quickly and to the point via email. I didn’t have to wait more than five minutes to see him and get my printed schedule. During my time with him, he opened my eyes to the possibility of accomplishing an associate degree and the fact I was only two courses away from completion! My goal is now to complete my associate degree this year and a certificate for computer programming next spring. 

-nominated by Connie Doman

Mike Cassidy

Information Systems and Services

Mike has rescued several of the faculty computers in Allied Health and Nursing.  He takes the extra effort to not only fix the problem but to make sure the computers are properly updated.  When the ultrasound simulator died during the last week of the summer term Mike went through extra effort to diagnose the underlying problem, reinstall the software, and test it to make sure it was working properly. One faculty member has said, “He won’t give up on the task until it’s working optimally.”  The team is very appreciative of his perseverance and expertise.

nominated by Craig Peneff

Teresa Cassidy

Enrollment, Financial and Career Services

When the fire alarm sounded in Enrollment Services on August 3rd, Teresa had a student in her office. They walked outside together as the alarm went off. Jason Gibson watched Teresa continue to advise the student the entire time everyone was outside and she and the student walked back in together. He was impressed that Teresa was in advisor mode the entire time.

-nominated by Jason Gibson

Clay Dean

Campus Services

Two weeks ago when Kathleen Majoras arrived at work at 6 a.m., she heard water rushing out of the ceiling in a classroom in the PE Building. The entire room was flooded with water running out into the hallway. She had to wait for someone to come in from Physical Plant Services to shut off the main water valve. With the help of Campus Service officers, she moved large trash cans and one large trash dumpster into the classroom to catch the water pouring from the ceiling. An officer told them to keep an eye on the water situation and to empty all of the trash cans and the dumpster before they would overflow. After about 15 minutes, Clay from Campus Services came over after he just got off duty and offered to help empty the very heavy cans and dumpster.  Kathleen said she was so appreciative of his willingness to come over on his own time and assist with emptying all of that water and replacing the cans again to collect more water.   

-nominated by Kathleen Majoras

Dr. Michelle Foust

Social Sciences and Human Services Division

Dr. Foust has tremendous initiative and a desire to teach and help students in and outside of the classroom. She goes out of her way to make sure that her students learn the content of the class.  Along with her command of the subject area and her effective teaching strategies with students, she is a model of an excellent teacher.  Saida Markovic said, “Dr. Foust has worked with me every week just to make sure I could understand and practice the content of the class. Her kindness and patience are outstanding, not only with me, but with all of her students and with the rest of the faculty.”

-nominated by Saida Markovic

Carolyn Gang

Science and Mathematics Division

Carolyn Gang has been an inspiration to her students, teaching college math and providing personal tutoring after classes, even on the weekends. Her commitment to her students go far and beyond the classroom. Carolyn has demonstrated that she has more of a hands-on approach to her students. She truly represents the spirit of the Lorain County Community College by “believing” in every student, “inspiring” every student to achieve, being “kind” and considerate of each student’s needs and abilities to ensure a path of success, as well as “empowering” every student by taking action to help break down every barrier to success. 

-nominated by Kenny Glynn

Jason Gibson

Enrollment, Financial and Career Services

Jason went out of his way to help when Christina Neidert McKay was interested in pursuing a Certificate of Religious Studies and having difficulty throughout the entire process. Jason got the papers and not only pointed her in the right direction, but gave her step by step instructions on what to do, what papers to submit, how to follow up, and even wrote up a draft of what she could say to get assistance. This was such an enormous help. Christina said “Even though I work at the college, I was unfamiliar with this process, and frankly, intimidated.  Jason really went out of his way to help me and I appreciate it greatly.”

-nominated by Christina Neidert McKay

Lisa Guerrero

Office of the Vice President for Academic and Learner Services/Provost

Lisa is always so helpful and generous with her knowledge. On the morning of the first day of classes, Lisa was already in the iLOFT building moving all the furniture in the classrooms to ensure a great first day experience for the students and the instructors.  This was not only an effort to make the rooms look nice, but an endeavor to ensure that the students in these classrooms have the best chance for success. Students and instructors alike will never know what the classrooms looked like prior to her effort.  Lisa continuously takes on tasks to help the success of this college.  She is a wonderful, dedicated, hardworking employee.

-nominated by Patty Ferritto

Connie Hitchens

Campus Dining

Connie makes each individual student feel special and that they matter. One day, she assisted a student who was in line to pay at the Marketplace. The student told Connie she was “having a bad day.” Connie said “Things will get better. You need to believe things will get better. We all care about you here at LCCC and we are here to help you. Let me treat you to that coffee.” Connie completely changed the way that student was feeling.

-nominated by Kelly Gruscinski

Tracey Maxwell

Women’s Link

Mari Welch

Enrollment, Financial and Career Services

A SAIL student at Midpoint mentioned she only had 55 cents in her checking account and that she needed food, brakes for her car and gas. Lena Knight gave her a “Success Pass” but Mari had even more ideas. She offered to open the food pantry for the student on an off day. Tracey then explained some other options, such as a grant that could help with emergency needs. Tracey worked with the student and got her paperwork ready and met with her when Lena brought her to the Elyria campus. The student mentioned another student who was really struggling and Mari had her pack a bag for the other student. Tracy also met with the student and worked hard to get the grant paperwork done for the DASH grant that allowed her to get her brakes fixed and drive safely to class. Throughout this process, the student kept saying how kind everyone was and that this is what she wants to do when she graduates.

-nominated by Lena Knight

Charles Nichols

Health and Wellness Division

Charles is a person who goes above and beyond with everything he does. He was kind enough to drive boxes out to the simulation center for fellow employee, Mary Grady, when she had no transport service. He didn’t have to do this, but this just demonstrates the kind of person he is. LCCC is very lucky to have him and the Health and Wellness Division is blessed daily by his kindness and work ethic.

-nominated by Mary Grady

Virginia O’Brien

Engineering, Business, and Information Technology

Virginia O’Brien is a wonderful teacher and individual. She is caring, compassionate, and committed to the success of her students. Her willingness to go above and beyond the call of adjunct faculty is exemplary. Ms. O’Brien takes the time to make sure her students understand and know the material. She is often seen working with students outside of class just to make sure they understand the assignments. It is evident that she makes learning easy to understand and is always willing to help as many students as possible. One student explains, “I am so very grateful to her as an instructor.  Her kindness is beyond measure.”

-nominated by Kionna McIntosh-Pharms

Ann Paxton

Desich Smart Center

Ann Paxton has gone way out of her “call of duty” when it came to helping TRAIN Ohio MEMS student Sherry Washington. Sherry said “She has changed my life and she doesn’t even know it, not just on campus but in my everyday life. It’s not just that she has trained me at SMART Microsystems on campus during my internship; it’s that she is caring, non-judgmental, and patient. She has allowed me to grow confidently in what I am learning and has taken me under her wing. Ann simply being herself has opened the door for my growth and new opportunity. Ann is one in a million.”

nominated by Sherry Washington

Eric Skinner

Physical Plant

Eric was very helpful in fellow employee Ronda Leffel in getting a table last minute to promote a new academic program during Welcome Week. A couple of times he arranged for the table to be moved so it had more student exposure and at the end of the day he allowed Ronda to store her items in a convenient space so she did not have to lug them back and forth every day.

-nominated by Ronda Leffel

George Taylor


George helped get Dr. Mark McKinley’s Psychology 251 course converted over to the Canvas online learning environment and helped Dr. McKinley become more comfortable with Canvas so he will be able to run the class this coming fall. This took a lot effort on George’s part. Dr. McKinley’s top-rated class can continue to inspire new students as they take the course in its new format.

-nominated by Don Huffman

Taryn Taylor

Health, Physical Education and Recreation Department

Taryn’s enthusiasm to help others is contagious and drives fellow employee Gina Maxwell to be a better employee to the public and campus community.  She brightens her day with her positive outlook, joyful laugh, and sense of humor.  Taryn truly cares for others and it’s echoed in her job performance.  No matter what the task, Taryn always goes above and beyond to ensure that it’s done well and professionally.  She’s an important part of the HPER team and a valuable asset to LCCC.   

-nominated by Gina Maxwell

Cory Williams

Office of the Vice President for Academic and Learner Services/Provost

Cory helped launch the new LCCC Catalog.  She worked tirelessly to learn the new software and ensure that the new catalog was accurate and complete.  She deserves special recognition for her dedication and collaboration with others on the successful implementation of the new catalog for 2017-2018.

nominated by Rosemary Schestag


Enrollment, Financial and Career Services

Nominated based on survey comments from our students. 

As part of the on-going commitment to students and their success, the Enrollment, Financial and Career Services department uses a survey that students can access at any time and share comments regarding what worked well and sometimes how we can improve.

The following people were all nominated by Associate Provost Stephanie Sutton for the outstanding student comments on the Student Success Surveys.

Lauren Bieler

Over the last six months, Lauren routinely received good surveys with positive student comments including, “She was very kind and smart. She helped me with all my questions, kept me well-informed and prepared me for all my classes in a timely manner.” Another student said “She was very kind and worked to help me schedule classes that matched up with what I needed to transfer to Ohio State.”

Bernadette Colegrove

Bernadette’s students said, “Instead of taking an impossible algebra class to graduate, Bernadette signed me up for quantitative reasoning. I’ll graduate in fall and I couldn’t be happier.” Another student said “Ms. Colegrove was very helpful. Having never applied to college before, she made the task at hand much easier than I expected. I appreciate her thoughts and made me feel at ease.”

Saundra Daniels

Students said this about Saundra Daniels: “Saundra was very nice and helpful. She helped me with everything I needed before I even asked about it. She’s a very good counselor!” Another student said, “Ms. Daniels was amazing! She helped me figure out what classes I need to begin the RN to BSN program through the University of Akron. After looking through my classes she realized I was one class away from getting my associate of arts degree which she helped me apply for. She was great!”

Jesse Day

One student had this to say about Jesse Day:  “Jesse Day was very patient and extremely helpful during our meeting. I look forward to meeting with him again for any other needs we may have with our daughter who is taking CCP classes at the college.” A student said, “He is an incredibly caring, warm, sincere, honest, and upfront gentleman. I felt very at ease and comfortable with him and I intend to see him more in the future for further counseling and help with my academics.”

Carrie Delaney

“Carrie was very professional and very helpful in helping to lay out a plan to overcome my obstacle,” said one student.  Another student said, “I love Carrie. She’s been with me since the beginning in 2013 and has been such a tremendous help to me through the years. I would have been completely lost without her help and guidance.”

Ursula Delahunty

“I have never felt like everything was going to be okay until I met her. Thank you, Ursula, for all your help,” said this LCCC student.  Another student said, “Ursula Delahunty is my SAIL advisor. She is always very pleasant, warm and caring. She always makes sure that I am on track with my career and is always there to help with any problem if one should arise. She cares very genuinely that my success in college is achieved. I look forward to my meetings with her.”

Laurel Gibbs

One student said, “Laurel was very informative and went beyond just the questions I asked, and gave helpful answers and other career ideas.” Another person commented, “I have seen a couple advisors since transferring to LCCC, but Laurel has definitely been the most welcoming and helpful. She is the reason I will most likely not have to take summer classes to get my associate degree and will instead graduate in the spring. I’m very grateful for our meeting and look forward to having her as my advisor.”   

Jason Gibson

“I’ve seen several counselors and Jason is the best. He is extremely helpful and goes above and beyond,” said one of Jason’s students. Another said, “Jason has helped me through my entire college experience. Being one of the first in my family to go to college, I was very clueless as to how to do anything. Jason was extremely helpful and was always be willing to schedule appointments with me when I felt like I was stuck or there was something I didn’t understand. He was fantastic and very helpful.”  

Allison Groesch

A student had this to say about Allison Groesch: “Allison was very helpful and friendly.” Another student said, “Allison did all that she could to find a class that would interest me from the list of courses in the subject area that I was looking into.”

Sarah Hudson

“Sarah seems to truly enjoy her job. She cares about the students,” said one student.  Another student said, “I love her. She motivates me and gives me good information straight up.”

Cathy Loboda

“Cathy Loboda is such a phenomenal person with an amazing spirit. She always guides me to the right places.” Another student said, “Cathy was very friendly and helped me schedule summer and fall classes. The appointment only took about 30 minutes and I was able to get everything done.”

Lisa Lindblom

Over the last six months, Lisa routinely received good surveys with positive student comments including: “Everything we talked about was made easy for me to understand. I also appreciate the guidance for my class choices.” Another student said, “She was very friendly and got everything I needed help with done. She also helped me make sure my schedule was perfect before I left.”

Arlena Lockard

“Arlena was very sweet and accommodating. She explained everything about my degree in great detail and had a wonderful personality. I would definitely schedule an appointment with her in the future,” said this satisfied student.  Another student said, “She is the best advisor I’ve ever had.”

Janet Maltbie

A new University Partnership student had this to say about Janet Maltbie: “Janet showed me that the organizational leadership bachelor’s degree program would accept my associate degree credits and I believe this degree may be the right one for me.” Another student said, “She was extremely warm and very excited to help me. She was not the least bit rushed or overwhelmed with the amount of credits we had to sort through to get me pointed in the right direction.”

Lindsey Maurer

“I was randomly scheduled with Lindsey,” said one student. “All I knew was that she was an advisor for the health side of majors. She was amazing to both my mother and me.” Another student said, “Lindsey was very kind and helpful. She was willing to listen to me and work with me. I have greatly appreciated everything that all of Enrollment Services has done for me.”

Julie Minarczik

“It was easy to talk to her and by the time I left I was beaming with excitement. Returning to school as an adult can be intimidating, but I truly feel that Julie made this a positive experience for me.” Another student said, “Every time I see her she always goes above and beyond to help me.” 

Suk Ng

“Ms. Ng was very helpful. I had a lot of questions and she answered all of them very thoroughly. She seems to be very knowledgeable and to truly care about a student’s success.” Another student said, “I was treated professionally by everyone involved. She introduced and directed me to specific people that would assist me with my set of issues.”

Greg Northeim

“Greg was proactive at addressing my concerns as well as knowledgeable in the areas I needed guidance in. He was genuinely concerned over an issue I am having in one of my current classes and he showed to me that he wants me to succeed,” according to one student.  Another student said, “Greg was very helpful. He communicated well and answered my questions. Thank you for your time and assistance, Greg!”

Janet Nowak

“Janet Nowak made extra efforts to help me in a hopeless and frustrating situation. We resolved my problems together and I appreciate her efforts.” Another student said, “What I liked about my visit was that I felt confident and got to ask questions about my degree.”

This is actually Janet’s second BIKE Award. She was not able to be with us last year when we recognized a group of employees who raised $6,000 for three of our own LCCC family members who have been impacted by cancer.

Judy Pietch

One student said, “Judy was very informative on the path that I need to follow to complete my degree. I have e-mailed her several times and she is always prompt at responding. I am fortunate to have her as my counselor.” Another student said, “Mrs. Pierce was very helpful and very easy to talk to. She helped me plan out the rest of this semester and my future semesters with LCCC.”

Dennis Walters

“Mr. Walters was extremely helpful with helping me schedule for summer and fall courses. He gave me great insight on what classes I should take and when,” said one student.  Another student said, “Dennis was such a huge help. I went in extremely discouraged after visiting with another community college but Dennis helped me realize I can do this and walked me through the beginning steps.”


Awarded March 10, 2017

Recipient’s Name

Nominator’s Comments

Jamesha Amerson

Allied Health/Nursing and Health, Physical Education and Recreation Division

Jamesha Amerson (center) - Pictured with John Myers and Dr. Ballinger
Jamesha Amerson (center) – Pictured with John Myers and Dr. Ballinger

Jamesha went out of her way to walk a frustrated ITT Nursing student to the University Center office after the student had wandered the campus for more than 30 minutes trying to find Professor Berman’s office.

Instead of risking the chance that the student would get lost again by just pointing her in the direction of the UC building, Jamesha chose to personally escort the student to the UC building. This extra step helped turn a frustrating situation into a positive experience.

Hope Moon

Kelly Gruscinski

Accessibility Services and Social Sciences and Human Services

Kelly Gruscinski
Kelly Gruscinski

A student was in our office for an appointment with Kelly, and mentioned that he was low on food. In fact, he had not eaten anything in two days. Kelly gave him some food she had in her office, and then asked if it would be okay if she bought him a meal. He agreed to this, and she bought him lunch from the Marketplace. Kelly let this student know how much she cared about him and his overall wellbeing.

Kirsten Wall

Dorothy Dolman Johnson

Enrollment, Financial and Career Services; Science and Mathematics Division

Dorothy Dolman Johnson
Dorothy Dolman Johnson (left) – Pictured with Dr. Ballinger

Last spring I attended the Adjunct Faculty Symposium at LCCC.  One of the speakers, Dorothy Dolman Johnson, provided a presentation and materials that greatly influenced the way I teach classes.  Ms. Johnson provided a variety of group inclusion techniques for building team learning in the classroom.  I implemented the ideas in two of my classes using her group teamwork ideas. Yesterday, while leaving class, I encountered a group of students from the previous semester who told me that they have developed friendships and remain in contact on account of the team activities which afforded them an opportunity to meet and work with other students.  They told me that this was the first time they had met and developed friendships with other students.   In a commuter school it is often difficult to meet other students.  The techniques that Ms. Johnson demonstrated allowed these relationships to develop.  I’m sure Ms. Johnson doesn’t even know the impact of her presentation that day.  However, I hope that I can, at least, thank her in at least a small way for improving both the academic and social lives of students on campus.  –

– Audrey Forrest

Sarah Nau

Enrollment, Financial and Career Services

Sarah Nau
Sarah Nau (center) – Pictured with Stephanie Sutton and Dr. Ballinger

I received a phone call today from a parent that took the time to find out who Sarah’s supervisor is to ensure that she was acknowledged for her kindness in going the extra mile. The parent detailed how very helpful Sarah Nau was to her and her child in explaining the somewhat complicated financial aid process and how much she appreciated the good service that Sarah provided.

– Stephanie Sutton


Richard Saplak

Midpoint Campus Center

Richard Saplak
Richard Saplak (center) – Pictured with Lena Knight and Dr. Ballinger

At the same time that I had heard the great story of Espy giving a bike to a student, Rich did the same thing.  The student had lost their transportation and Rich had a bike that his grown kids no longer used, so he brought it in and gave it to this student.  Rich also lends books, that he or his children have kept, to students who have not been able purchase them.  He has given students money for a snack when they are hungry.  He has brought in clothes that his kids do not wear anymore for students.  It is just not a single act that Rich should be recognized for – but for always going above and his continued kindness towards our students.

– Lena Knight

Spaghetti Dinner Benefit

Krista O’Neill, Nancy Mowrey, Kionna McIntosh-Pharms, Melissa Berens, Melynda Coleman-Robinson, Saundra Daniels, Sarah Hudson and Janet Nowak

Enrollment, Financial and Career Services 

Enrollment Services Group
(Left to right) Krista O’Neill, Nancy Mowrey, Kionna McIntosh-Pharms, Melissa Berens, Dr. Marcia Ballinger, Melynda Coleman-Robinson, Saundra Daniels, Sarah Hudson  (Not pictured: Janet Nowak)


There has been a real teamwork atmosphere in our division which has been evident in how our whole division came together to raise over $6,000 for three of our own LCCC family members who have been impacted by cancer.  This effort was spearheaded by a small committee that organized ticket sales, basket donations (we had over 30 baskets), volunteer coordination and cooking dinner and serving over 240 people.   Everyone came together for this cause by either volunteering or attending the dinner.   It was a life-affirming and amazing day and when people work together on something like this the bonds of camaraderie flow over into the daily work and how we work together.   This momentum continued after Nora Burkholder fell and broke her pelvis.  Melissa Berens got the troops into action and now we have an extensive meal chart as well as strong financial donations for carrying out meals and groceries.  We have an awesome and caring team in our division who are not only passionate about helping our students but genuinely care for each other. 

Espy Correa


Awarded at Spring Convocation 2017

Esperanza Correa 

Espy is a Student Success Coach at LCCC. After hearing that Nacho, an LCCC student, was planning to walk a great distance to and from work and school each day, Espy gave him a bike that she had planned to sell. Espy became a game-changer for Nacho by removing a barrier to his success with her own generosity.

Website Update

Lori Martin –  Team Leader

Website Team

Joe Querin

David Brattoli

Josh Mole

Marketing & Outreach

Steve Sefchik

Kim Carrasquillo

Ron Jantz

Dan Forthofer

Nadia Leary

Andrea Horning

Charles Nichols

Networking Team

Norm Lease

Nate Neeland

Son Phan

Tim Bramhall


E Mail Migration

Norm Lease –  Team Co-Leader

Don Huffman – Team Co-Leader

Computer Resource Specialists

Nate Neeland

Steve Clutter

Theresa Sullinger

Josh Buchanan

Chris Coleman

Molly Ryan

Tim Bramhall

Joe McKinney

Computer Resources Technicians

John Miksa

Chris Strobbe

Bill Brest

Susan Brown

Matt Colby

Ryan Fortner

Mike Cassidy