Public Safety Institute
for Advanced Professional Development
Lorain County Chiefs Law Enforcement Association, Lorain County Prosecutor Dennis Will, Lorain County Commissioners, and Lorain County Community College have partnered to bring continuing education opportunities to law enforcement officers and first responders. The Public Safety Institute for Advanced Professional Development brings career development, personal growth opportunities and the latest skills and information – developed and delivered by a variety of expert instructors.
Institute offerings are available to a wide range of professionals including, but not limited to:
- Local and Regional Law Enforcement Officers
- First Responders
- Fire Chiefs
- Firefighters
- Emergency Medical Service Agents
- Organizational Leaders
Current Events and Training
Mark your calendars for these future continuing education opportunities:
Risk Management by Gordon J. Graham
February 25, 2020
8 a.m. to 4 p.m.
Lorain County Community College, Spitzer Conference Center
OR
February 26, 2020
8 a.m. to 4 p.m.
Lorain County Community College, Spitzer Conference Center
Lunch may be purchased on-site. Coffee, tea and water will be provided at no charge.
Some of the important topics covered in this training will include:
What is “Real” Risk Management? and The Ten Families of Risk
The phrase “risk management” gets thrown around quite a bit, but what is “real” risk management? It is more than the “safety” stuff. It is more than the “insurance” stuff. And it is more than the “ergonomics” stuff. Everything we do in life involves a level of risk – and the same is true with what you do professionally. These sessions will explain how to “recognize” the real risks you face, give you thoughts on how to “prioritize” these risks, and will show you how to “mobilize” to do something about the real risks you face.
The Importance of Discipline
“Rules without enforcement are just nice words.” This session will address the critical issue of employee discipline – what it is and what it is not. Failure to discipline in a prompt, fair and consistent manner is a ticket for nothing but future problems and there are many legal and “risk” concerns involved in this process that need to be fully understood.
Customer Service – Creating some “WOW”
As we enter the 21st century, the public sector is being analyzed like never before. Customer service has always been important, but now the survival of any public sector organization is dependent on the maximization of this concept on each and every contact made. Who, What, Why, When, Where, How and How Often is a symmetric approach to this important topic.
Learn more about Gordon J. Graham.