Press Release
Posted June 27, 2018

One of five community colleges in Ohio to deliver the online program to students

Lorain County Community College will offer Google’s IT Support Professional Certificate, a flexible online program that quickly trains students for in demand jobs available in Northeast Ohio and across the country.

The program is organized by Google’s economic opportunity division, Grow with Google, and JFF, a national workforce development leader. LCCC is one of only five community colleges in Ohio announced as participating in the program.

Google’s IT Support Professional Certificate aims to train students with no prior experience to be IT support professionals. Delivered through the online learning platform Coursera, the self-paced program includes five mandatory courses and one optional course and may be completed in approximately eight months.

“Flexibility is important to our students. By offering this program from Google and JFF, we are able to meet the needs of our students while providing training in the high demand field of IT support. This is a wonderful example of how, as a community college, we can quickly adapt our programs to meet changing industry needs and play a pivotal role in creating tomorrow’s workforce,” LCCC President Marcia J. Ballinger, Ph.D., said.

The program is designed to give students the training and experience they need to find employment in a tech support position. Students who successfully complete the program have a direct connection to companies by choosing to have their information delivered directly to employers who are hiring. In the Northeast Ohio region, there were more than 5,000 people employed in IT support positions over the past year. Additionally, the number of IT support jobs in the region is expected to increase over the next five years, according to EMSI labor market analysis. Individuals who earn the IT Support Professional Certificate will be well positioned to compete for entry-level positions in the field. LCCC’s commitment to create pathways from the certificate to a degree will allow graduates to grow in their field and increase their earnings.

The program will be available during the 2018-2019 academic year with a rolling admission throughout the year. Financial aid and scholarships are available for qualified students.

Learn more about the new Google IT Support Professional Certificate at