Responsible Restart LCCC

LCCC continues to monitor Ohio’s response to the COVID-19 pandemic, and recent guidance from Governor DeWine allows us to welcome back students, faculty, and staff under a careful, strategic restart approach. We recognize many of our enrolled and incoming students may need to access to some in-person academic and student services, and have begun implementing gradual re-start plans.

The Responsible Restart LCCC plan includes three phases of reopening – allowing us to proceed in a cautious and thoughtful manner. 


Student Services and Summer Classes


Finding Hope: A Message from LCCC President Dr. Marcia Ballinger


A Salute to our Healthcare Workers and First Responders


LCCC Instructor Goes Extra Mile to Give Students Tools to Adapt Music Courses for Remote Learning

Music Theory Virtual Class
Music Theory Virtual Class

Read the Story: Lorain County Community College Instructor Goes Extra Mile to Give Students Tools to Adapt Music Courses for Remote Learning

LCCC music professor in tune with students’ online learning needs –

Read More Stories About LCCC’s Hometown Heroes


In the News

LCCC staff and faculty step up with 3D printing of plastic face shields –

Local nurse volunteers in NYC field hospital for COVID-19 patients –  WKYC Channel 3

Lorain County Community College steps up in the battle against Covid-19 – Cleveland 19 News






Student Services and Summer Classes

Limited, in-person service hours will be available beginning Monday, May 18. 

10 a.m. to 6 p.m., Mondays and Thursdays 
9 a.m. to noon, Tuesday (at-risk individuals only)

The following areas will be open with strict social distancing and sanitation protocols in place: 

  • Bass Library
  • Enrollment Services and Financial Services transaction desks
    (for document drop-off, payments, quick enrollment questions, and assistance in scheduling virtual appointments)
  • Computer Lab in BU 104
  • Testing Center (appointment only)
  • Commodore Cupboard (continue curbside pickup)

All student services will continue to be available in a virtual format. 


Summer Classes

Summer lecture-based classes will be offered online. A limited number of students will begin in-person lab coursework on campus. In-person courses include those that cannot be delivered effectively in a virtual format. 

Learn more about summer classes. 


Live Chat

We are available during business hours to assist our students on Live Chat. Click the “Live Chat” icon to see available offices and hours. 


Student Classes and Services

Summer Classes
  • All lecture-based classes will be delivered online. 
  • A limited number of students will begin in-person lab coursework on campus. In-person courses include those that cannot be delivered effectively in a virtual format. 
Online Classes

Online courses will continue as scheduled. 

Academic Advising and Enrollment Services

All student services including Academic Advising continue to be provided by phone, email, virtual meetings and live chat

We will also provide limited in-person hours at our front desk beginning May 18, 2020. 

On-Campus Services
10 a.m. to 6 p.m., Mondays and Thursdays
9-noon, Tuesdays (for at-risk individuals)

Learn more about Responsible Restart LCCC

Accessibility Services

If you need accommodations due to a disability, please contact Accessibility Services at  for assistance. 

Beginning Tuesday, May 26, we can provide limited in-person meetings and assessments. if necessary. 

We can assist you by:

Canvas Help

Students may contact eLearning at (440) 366-7582 or for help using Canvas.

Students are also able to get technical support for their online needs in Canvas by clicking on the HELP button (24/7 Canvas Support is available for students). More information can be found on the Student Resource page.

eLearning is available to help you by: 

Career Services

All Career Services are available by phone, email, virtual meetings and live chat.  Individual appointments available to support your Career Exploration, resume and interview preparation, job/internship search.  Register in CareerLink to apply to area jobs, register for virtual workshops, and online appointment scheduling.   

Catalog Policy Changes

Enrolled students should still refer to the 2019-2020 LCCC Catalog for college policies and procedures. LCCC is continually monitoring the COVID-19 impact on students’ academic and financial situations, as well as state and federal guidelines, and may make temporary adjustments to catalog policies and procedures to accommodate Spring 2020.

Due to the COVID-19 pandemic, the following catalog sections have been temporarily adjusted for Spring 2020:

Course Withdrawals

Existing 2019-2020 Catalog Withdrawal Information  

Temporary adjustment for Spring 2020: LCCC has extended the student withdrawal date to May 1, 2020 (for all terms active after March 25). Students are strongly encouraged to consult with the instructor, assigned academic advisor and programs from which they receive financial resources (Financial Aid, Veterans’ Services, and public assistance programs) to understand the potential academic, career, and financial impact of a course withdrawal. This deadline change has been noted on the LCCC Academic Calendar.

Satisfactory/ Unsatisfactory Grade Option

Existing 2019-2020 Catalog Satisfactory/Unsatisfactory Information.

Temporary adjustment for Spring 2020: While some colleges and universities are moving to pass/fall or satisfactory/ unsatisfactory grade scales, community colleges need to weigh these options carefully given the impact on students’ future transfer plans. LCCC’s S/U policy will remain as published for Spring 2020.

However, to allow students adequate time to consult with their academic advisor and transfer destination schools prior to submitting a S/U grade request, LCCC has adjusted the deadlines to do so. Full-term and 10-week classes have an S/U request deadline of April 16. 8B and 5C class S/US request deadlines have not been changed. Deadline changes have been noted on the LCCC Academic Calendar.

Academic Standing

Existing 2019-2020 Catalog Academic Standing Information 

Temporary adjustment for Spring 2020: LCCC will temporarily suspend its Academic Standing calculations for Spring 2020, including Academic Recovery (Probation), Dismissals, and Deans’ List. LCCC will adjust notations on transcripts to indicate Academic Standing calculations were suspended for Spring 2020 due to the college’s response to the COVID-19 pandemic.

Commodore Cupboard

LCCC’s food pantry, Commodore Cupboard, will remain open for curbside pick-up only. Please contact Commodore Cupboard at (440) 366-7486 for more information. 

Computer Access

The Computer Lab in BU 104 will be open during limited hours with social distancing and sanitization protocols in place beginning Monday, May 18. 

On-Campus Services
10 a.m. to 6 p.m., Mondays and Thursdays
9-noon, Tuesdays (for at-risk individuals)

Recognizing some students may experience additional costs due to the purchase of technology to support online learning, students are encouraged to complete a Computer Request Form or reach out to the Advocacy and Resource Center (440-366-4ARC, and Financial Services (440-366-4034, to connect to resources for help. 

Financial Aid/Financial Services

Financial services now offers all services using remote delivery. Online chat is available during business hours. 

Financial Services will also provide limited in-person access at our front desk beginning May 18, 2020. 

On-Campus Services
10 a.m. to 6 p.m., Mondays and Thursdays
9-noon, Tuesdays (for at-risk individuals)

Learn more about Responsible Restart LCCC

Food, Community Resources and Emergency Aid Help

LCCC understands the impact of the coronavirus may reach other areas of students’ lives, and are here to help. The Advocacy and Resource Center (ARC) can help students to access food, financial, counseling, and other resources during this time. Students may also submit a Request for Help Form to the ARC remotely, and a member of the ARC team will reach out to connect you to services that can help.  

COVID-19 CareLine

The Ohio Department of Mental Health & Addiction Services has launched a support phone line to help Ohioans who are struggling during the COVID-19 pandemic.

Ohioans can call the COVID CareLine at 1-800-720-9616, 24 hours a day, seven days a week. 

The COVID CareLine will be staffed with trained and licensed staff from 8 a.m. to 8 p.m., and calls will be forwarded to the National Suicide Prevention Lifeline between 8 p.m. and 8 a.m.

Grades - Spring Semester Final Grades

If your entire course will be resuming on-campus soon and does not conclude on May 15 as planned, you will not receive a final grade until completion.  Your instructor would have informed you if your class is impacted and will submit your final grade within MyCampus upon completion of the course.   

If you have been working with your instructor and discussed an Incomplete, per our standard Grading System, your instructor will submit an "I" as your grade for now and then will report the final grade within MyCampus once the Incomplete work is submitted in accordance to your mutually determined deadline.

All other final Spring semester 2020 grades will be submitted and reflected on your MyCampus account by Wednesday, May 19. 

If your circumstances do not fit into one of these categories, please reach out to your course Instructor or our Student Services Navigator, Kionna McIntosh-Pharms ( for questions or guidance on next steps.


Congratulations to LCCC's graduating class of 2020! We are so proud of your hard work, and especially proud of your commitment to complete your degree despite the challenges created by the COVID-19 pandemic.

While it’s not possible for us to celebrate with a traditional commencement ceremony this year, we have created a way for us to celebrate in virtual way – and we do hope you will participate.


Order Your Cap and Gown and Join the Virtual Celebration


Internet Access and Scanning From Home


Internet Access

For students who do not have internet access, several providers have stepped up to provide low-cost or even free internet to students.

If none of these options are available to you, you may be able to use financial aid to pay for internet access at home. Please reach out to Financial Services at or via Live Chat for a review of your current financial aid availability.



The following mobile apps may help if you do not have access to a scanner at home.

  1. Scan documents on your iPhone, iPad, or iPod touch using the Notes App. Learn more at Apple Support.
  2. The HP Smart App can be downloaded from the App Store or Google Play. You will just download the app to your device and follow the prompts.
  3. Tiny Scanner App can be downloaded to your Android device from Google Play. Tiny Scanner turns your android device into a portable document scanner and scans everything as images or PDFs. With this pdf document scanner app you can scan documents, photos, receipts, reports or just about anything. Tiny Scanner is optimized to run very fast.
LCCC Learning Centers

Beginning Tuesday, May 26, Lorain City Center Community Learning Center, University Partnership Ridge Campus and Wellington Learning Center will be open from 9 a.m. to 6 p.m., Mondays and Thursdays. The hours of 9-11 a.m. will be reserved for individuals who have a higher health risk.


The Library will be open during limited hours beginning May 18, 2020. 

On-Campus Hours
Mondays and Thursdays from 10 a.m. to 6 p.m.
Tuesdays from 9 a.m. to Noon (At-risk individuals only)

Virtual services remain available during business hours.  

We are available to help you by: 

  • Chat/Email—Send the Library research and library account questions.
  • Text—(440) 220-6777
Registration for Summer and Fall Classes

Students can register for summer and fall classes without coming to campus. Visit our Apply and Register page for more information. Registration for summer and fall semester is now open.  

Technology Help from Computer Lab Aides

Our computer lab aides are available to help you with general technology questions by: 

  • Chat/Email—with our computer lab aides
  • Text—(440) 588-8388

Beginning May, 18, 2020, the Computer Lab in BU 104 will be open during limited hours with social distancing and sanitization protocols in place. 

On-Campus Services
10 a.m. to 6 p.m., Mondays and Thursdays
9-noon, Tuesdays (for at-risk individuals)

Testing Center (College Center) and Placement Assessment

The Testing Center will be available by appointment only during summer semester.

Remote placement assessment resources are now available. 


While the bookstore on campus is closed to customers, staff continue to process online orders. For information about rental returns, summer textbooks and more, visit the bookstore website

Textbook Buyback During Finals Week: In place of the traditional finals-week textbook buyback, we will offer an online Sellback so you can sell your books directly to our partnered wholesaler. We will hold our traditional sellback once the campus reopens and it is responsible to do so. Books that were labeled as "Guaranteed Buyback" for spring semester will be honored during this time.

Contact the bookstore if you have any questions.

Tutoring Center

The Math Studio and Academic Support Center will continue to provide online services through a free Canvas course. In this course, tutoring will occur through the conference feature, which is comparable to Skype but with academic benefits. Students can self-enroll in online tutoring

The Academic Support Center can also help students navigate technology, including computers and Canvas. 

Our tutoring staff can be reached by: 

  • LCCC Online Tutoring—In this self-enroll Canvas site, students can connect with the Tutoring staff, schedule tutoring appointments, and access those web conferencing appointments online.
  • Phone/Text—(440) 340-3555
  • eTutoring—24/7 tutoring in writing, math, biology, and chemistry available from tutors across the state.
  • Email—
University Partnership Classes

University Partnership students with in-person UP classes held on LCCC’s campus should check with the partner university or instructor for information about the status of their class.


Business Operations

Athletic Events

Athletic events have been suspended.

Children's Center

LCCC’s Children’s Center is closed.

Dining Services

All Campus Dining locations are closed. 

Fab Lab

The Fab Lab is closed. 

Fitness Center

The LCCC Fitness Center is closed. 

Sage & Seed Restaurant

Sage & Seed Restaurant is closed. 

Scheduling of Events

No new college events will be scheduled until further notice.

Spitzer Conference Center

Based on state and federal recommendations to avoid social gatherings of 10 or more people, we have decided to close Spitzer Conference Center until further notice.

Stocker Arts Center

All events scheduled in the Stocker Arts Center have been postponed or canceled.  No new events will be scheduled until further notice. 

The Stocker Arts Center Art Gallery is closed. 


General Coronavirus Information

Hygiene and Cleaning Enhancements

For several weeks, LCCC has implemented extensive and frequent cleaning, increased access to hand sanitizer and hospital grade disinfectant wipes, educated faculty, staff, student and community visitors on preventive measures such as social distancing and more frequent hand washing. We remain in direct and frequent communication with local and state officials to closely monitor any modifications we need to make to our plans.

LCCC's Preparation to Respond to COVID-19

LCCC established a leadership task force several weeks ago to address the emerging concerns surrounding a COVID-19 outbreak. The College’s planning and recommendations are based on guidelines set forth by the Ohio Governor’s office and the Ohio Department of Health.

Stay Informed

Check and student or employee email for frequent updates. You may also sign up for text alerts at

Symptoms and Health Precautions

If you are experiencing fever, chills or respiratory symptoms, seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms.

  • Avoid contact with others
  • Do not travel while sick
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing

Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available

Travel Recommendations

All non-essential college-related travel is currently suspended. To review the CDC’s travel guidelines visit this link:

Students traveling during spring break can view the CDC’s Spring Break Travel Guide for valuable information. 

Ohio Department of Health Resources

The Ohio Department of Health has opened a call center to answer questions about COVID-19. The call center is open from 9 a.m. to 8 p.m., seven days a week. Call 1-833-4-ASK-ODH or (833) 427-5634. 

Ohio COVID-19 Website

COVID-19 Myths Versus Facts from the Ohio Department of Health

Additional Resources






Video Updates from LCCC Virus Expert Dr. Harry Kestler

LCCC’s own Dr. Harry Kestler keeps us informed about the coronavirus and how we can all work together to slow the spread of COVID-19.

Prior to his position at LCCC, Kestler held faculty positions at the Lerner Medical College of the Cleveland Clinic and the department of Microbiology and Molecular Genetics at Harvard Medical School.


May 29, 2020 – Animal Model and Vaccines


May 26, 2020 – After Shutdown and Second Wave


May 21, 2020 – Lockdown Statistics and Spreaders


See the complete COVIDeo series by Dr. Kestler. 


Do you have a question for Dr. Kestler? 

Share your questions using the link below. Dr. Kestler will respond questions from our students and community in future videos.

Ask Dr. Kestler






Share Your Coronavirus Questions, Stories, Ideas and Acts of Kindness

We are here to help you navigate these changes. Please share your questions or concerns below and we will be in touch soon.

We would also love to hear about and share the stories of the everyday heroes who are rising up to help others in this challenging time. Please share those stories below. 


More Stories About LCCC’s Hometown Heroes


A Family on the Frontline: Hometown Hero Rebecca Sullivan

Read the Story: A Family on the Frontline: Hometown Hero Rebecca Sullivan


Volunteers Turn LCCC Theatre Costume Fabric in to Face Masks

Read the Story:  The Sew Must Go On: Volunteers Turn LCCC Theatre Costume Fabric in to Face Masks during Coronavirus Pandemic

Need a mask? Please submit a request using our online form. 


How one North Ridgeville firefighter and Paramedic finds Silver Lining amid the COVID-19 Crisis

North Ridgeville Firefighters
North Ridgeville Firefighters

Read the Story: How one North Ridgeville firefighter and Paramedic finds Silver Lining amid the COVID-19 Crisis