Student Services Navigator

We recognize a college environment can be a challenge to navigate, especially if you are not familiar with certain terms, policies and when to use them, and what the College’s catalog means to you as an LCCC student. This is especially true if you are the first in your family to attend college, a busy adult student juggling multiple responsibilities, or need a safe place to ask questions and get help untangling an issue you encounter. The Student Services Navigator is a dedicated individual committed to supporting you through common (and not-so-common) student experiences or challenges.

The Student Services Navigator can help you access services, navigate policies and procedures, problem-solve, and provides direct student service to resolve your complaints and concerns in alignment with Lorain County Community College’s commitment to student access, success and completion. The Student Services Navigator supports the College’s focus on strong customer service, contributes to a supportive and integrated student experience, and may address and resolve individual student concerns related to admissions, academic advising, student assessment, counseling, registration, financial aid, records and academic policies. 

Colleen Miller-Director
(440) 366-7555

Glossary of Terms

Are we using language that is unfamiliar to you? LCCC’s Glossary of Terms is a navigational tool you may find helpful as you interact with faculty, staff, and departments on campus. The Glossary is strengthened by your suggestions, so also be sure to let us know if you cannot find what you were looking for on this list, and we will add it to help you and other students in the future!